SEPM configured port errors
I need a solution When I had update my management console to 12.1.4104.4130 i have been getting an error on the symhelp. I cannot find a clear solutionTitle: The Endpoint Protection Console is not...
View ArticleLocation check every 4 seconds
I need a solution I have SEP 12.1.4100.4126 and want my clients to update from the SEPM when on the network and update from Symantec LiveUpdate server when not on the network. I have set up a second...
View ArticleSimplest Policies for Software Developers on Intranet
I need a solution I am running Symantec Endpoint Protection Manager on a small intranetwork used by software developers.We have no Internet access, in fact, we are completely self contained. I update...
View ArticleCitrix Non-Persistent VDI machines dont download defs from SEPM automatically
I need a solution I have this weird issue happening only on Non persistent VDI Machines, here it goes: When a VDI is turned on - it loads the image it had when it was created. AV definitions will show...
View ArticleUnexpected Server Error
I need a solution I have one SEPM that is daily throwing an Unexpected Server Error. I've searched the Knowledge Base but haven't found anything that points at a solution to stopping this. The SEPM is...
View ArticleEmailing pgp file after using pgpnetshare in Symantec Encryption Desktop for...
I need a solution We use pgpnetshare to encrypt a file and send it to the vendor for further processing.If to attach the file to email it looses pgp encryption. Why? Could we email encrypted file? How...
View ArticleCan't get the client to communicatie with the manager
I need a solution Hi all. I've recently installed the Endpoint Protection Manager on my home pc (which runs with Norton 360). From there I've generated a client install executable with the manager and...
View ArticleDLP Endpoint Discover Not Detecting Incidents
I need a solution I’m new to DLP and am having difficulties getting Endpoint Discover to detect incidents. I have a test text file with false social security numbers that should be detected using the...
View ArticleHow do I check my SSL certificate being installed correctly?
I need a solution I just installed my cert on my webserver and was wondering if there is a way to test if my cert is installed properly? 1401378303
View ArticleGUP Symantec Management Client Crashing
I need a solution Is there an update to this?www.symantec.com/business/support/index?page=conte...I'm running 12.1.4100.4126 on all of my GUPs and they're all offline. They won't stay running for...
View ArticleHow to avoid GTIN/UPC, Bill of loading numbers from being detected.
I need a solution Hi,In our scan we get a big amount of GTIN/UPC codes or BOL (Bill of loading) numbers, which eventually are False positives. But these are detected as they pass the criteria of a...
View ArticleSEP Reports, Historical Data needed per Server
I need a solution Good day;I am hoping that someone of you BRILLIANT people can assist me in generating a report from teh SEP Management console to get Historical dataout of the SEP Reports, using...
View ArticleVIP Access Activation Fails with Error code 0x20
I need a solution I'm trying to install VIP Access and it fails on activation phase (first run) with the following error:Activation could not be completed. Sign in again later to activate VIP Acccess....
View ArticleSymantec web Gatway Virtual Appliance
I need a solution Dear Symantec Support,Kindly i did the following to configure Symantec web gatweay virtual appliance1. start ESXi Vshpher Client and connect on the ESXi Server2. Deploy OVF File (...
View ArticleEncrypt to Groups
I need a solution We use gpg on our linux boxes to encrypt files to groups of people. By creating a file and including a csv of the users whose keys we wish to use, we can automatically have all the...
View ArticlePGP Engine Quits
I need a solution I cannot figure out why PGP Engine seems to quit about 50% of the time when encrypting a file via the services menu. The encryption desktop icon from the menu bar disappears as well....
View ArticleSCSP Shutdown & Deleting the Collectors
I need a solution Hi,From Symantec Critical System Protection i attached error which detection logs where deleted for no reason Detection Status JEDDBS04.png
View ArticleHow to create a custom program in Data Center Security
I need a solution Hi,I am having trouble getting an application to run with Data Center Security 6.0. My policy is using the Hardened mode and prevention is enabled. Unlike most apps which are...
View Articleaccount lock out
I need a solution Symantec console is not accepting the password and showing it is lock out.How to unlock the account for login?
View ArticleHow can I reset password for Symantec Enpoint Protection Manager 12.1
I need a solution Dear Sir;I forgot password to login Symantec Endpoint Protechnition Manager 12.1 with Windows Server 2012 platform. I tried to use "Forget Password button", but I never received...
View Article