I need a solution
Good Morning,
Recently I have been unable to login to the SEPM and I receive the error that it has failed to connect to server. All other services are running but SEPM will start and stop after a few seconds.
Intially I thought this was due to the sem5.log maxing out the drive space but I followed the steps to create another log file and still the same error.
I have also tried running the SEPM configuration manager, running a repair from the control panel, and verifying that the necessary ports are unblocked.
I assume the error in catalina.out specifying that missing property scm.db.datasource is the issue but I am unsure of how to proceed.
Attached are the catalina.out and scm-server-0.logs, any help is much appreciated.
Apr 3, 2013 2:36:51 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading product data...
Apr 3, 2013 2:36:51 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading user data...
Apr 3, 2013 2:36:51 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading portal settings...
Apr 3, 2013 2:36:51 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Portal is initialized and running...
Apr 3, 2013 2:36:51 PM com.symantec.sepm.ajaxswing.filter.ConsoleFilter log
INFO: Wed Apr 03 14:36:51 MST 2013: ConsoleFilter: Required available virtual memory for new Web UI instances = 250MB
Apr 3, 2013 2:36:51 PM org.apache.catalina.core.ApplicationContext log
INFO: org.tuckey.web.filters.urlrewrite.utils.Log ERROR: logLevelConf: null
Apr 3, 2013 2:36:51 PM org.apache.catalina.core.ApplicationContext log
INFO: org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
Apr 3, 2013 2:36:51 PM org.apache.catalina.core.ApplicationContext log
INFO: AppRouter: init for com.creamtec.ajaxswing.AjaxSwingRouter@1fc1a6
[TraceMgr] Opening log file D:\Symantec\Symantec Endpoint Protection Manager\tomcat/logs\ajaxswing.log
Apr 3, 2013 2:36:52 PM org.apache.catalina.core.ApplicationContext log
INFO: Forced shutdown monitor initialized
Protecting dada/output/agent folder with ACLs ...
Missing property: scm.db.datasource.
Server is not configured correctly, please run Server Configuration Assistant!
2013-04-03 09:16:44.602 THREAD 1 SEVERE: ================== Server Environment ===================
2013-04-03 09:16:44.617 THREAD 1 SEVERE: os.name = Windows Server 2008 R2
2013-04-03 09:16:44.617 THREAD 1 SEVERE: os.version = 6.1
2013-04-03 09:16:44.617 THREAD 1 SEVERE: os.arch = x86
2013-04-03 09:16:44.617 THREAD 1 SEVERE: java.version = 1.6.0_31
2013-04-03 09:16:44.617 THREAD 1 SEVERE: java.vendor = Sun Microsystems Inc.
2013-04-03 09:16:44.617 THREAD 1 SEVERE: java.vm.name = Java HotSpot(TM) Client VM
2013-04-03 09:16:44.617 THREAD 1 SEVERE: java.vm.version = 20.6-b01
2013-04-03 09:16:44.617 THREAD 1 SEVERE: java.home = D:\Symantec\Symantec Endpoint Protection Manager\jre
2013-04-03 09:16:44.617 THREAD 1 SEVERE: catalina.home = D:\Symantec\Symantec Endpoint Protection Manager\tomcat
2013-04-03 09:16:44.617 THREAD 1 SEVERE: java.user = null
2013-04-03 09:16:44.617 THREAD 1 SEVERE: user.language = en
2013-04-03 09:16:44.617 THREAD 1 SEVERE: user.country = US
2013-04-03 09:16:44.617 THREAD 1 SEVERE: scm.server.version = 12.1.1101.401
Thanks,