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email duplication

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I need a solution

I'm trying to send email to two recipients. For the first one I have his public key and the second key is not present. Both recipients receive two emails: one encrypted and one unencrypted. All emails are missing headers To: and Cc:

How to fix it?

I use Outlook 2010 with Exchange 2013 and Symantec Encryption Desktop 10.3.0.


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