Cannot download Symantec Endpoint Recovery Tool (SERT)
I need a solution Hello,I have a Dell Vostro laptop which crashes after logging in (User gets a Blue Screen w/crash dump info). I am able to login under Safe Mode, but System Restore fails (Win error...
View ArticleLiveupdate From Internalserver
I need a solution Hi,we are having symantec server in our branch locations. previously definitions in the server will be downloaded directly from internet. Now we want to push the definitions from our...
View ArticleNumber of licenses from version 11 to SEP 12
I need a solution A client needs to renew the following product.SYMC ENDPOINT PROTECTION 12.1 PER USER RENEWAL ESSENTIAL 12 MONTHS EXPRESS BAND CThey are currently using version 11 and have increased...
View ArticleLUA fails downloading SEP 12 RU2 Defs...works manually
I need a solution Here is the error I get repeatedly...Another task is currently in progress and it is not possible for two tasks to copy to the local download directory at the same time.I have SEP 11...
View ArticleHow to find Unmanaged Detectors in SEP 12
I need a solution We have SEPM console version 12 RU2. How do I find out which clients are enabled as Unmanaged Detectors? What report do I run? 8658191 1366810509 1527931
View ArticlePGP WDE on a stick
I need a solution Hi,I'm trying to create a BartPE image with the WDE drivers in place. It appears that it works if burned to CD using the oscdimg tool as mentioned in tech note 200751. However, if I...
View ArticleSEP ugrade failure
I need a solution I tried to upgrade SEPM to 12.2 and the upgrade wizard didn't start. I run the upgrade bat and it also didn't launch. I then tried to repair SEPM hoping the upgrade wizard will...
View ArticleSEP 12.1.2015.2015: Will not install
I need a solution OMG SEP 12.1.2 is starting to really bug me. Every time I go to install this thing, I run into one problem or another. Every time, in completely different customer enviornments....
View Articlesep12 proxy problem
I need a solution hii set policy with "i do not use a proxy" on all client, i have a proxy exception for my managment sep server BUT:my client always pass through my proxy for contact my management...
View ArticleSEP not installing on Windows 7 Professional SP1 64bit
I need a solution Hello, I use on all the computers in the company version 11.0 of SEP in a managed environment for years without any problem. All workstations have Windows XP. Now I have a new laptop...
View ArticleIssue opening encrypted .CRT Security Certificate
I need a solution Hi everyone,I recently encountered an issue on one of my encrypted server folders, when I try to open the security certificate.crt file on this encrypted share, I get an error...
View ArticleMail Security for Exchange 7.0.1.66 not accepting .slf on Exchange 2013 VM
I need a solution I have Exchange Server 2013 installed on a Hyper-V virtual server. I installed Symantec Mail Security for Exchange v 7.0.1.66 and purchased 35 xSYMC MAIL SECURITY FOR MS EXCHANGE...
View ArticleEndpoint protection not installing
I need a solution Hello, Have a small network. Server 2008 server and 5 local clients. 4 clients use RDC. I have endpoint manager on the server and the client on 4 of the local computers. Can not...
View ArticleSame SEP client exist in normal group and LDAP OU ?
I need a solution We have installed SEP on servers "Server01"~"Server149" and managed these servers by same normal group "AllServer" in SEPM. In domain, these servers belong to different OU group...
View ArticleHow to block usb access in VMware when SEP is installed only on the Host Machine
I need a solution I have an environment where the End Users have Access to Create unlimited VMware Machines on their Base Host machines. We have SEP installed on all the Host Machines with USB...
View ArticleCan I be emailed when an upgrade is done?
I need a solution I am trying to upgrade a few computers from 11 to 12.1. I made an install package and setup the deployment to run from 00:01 to 12:59 for 7 days. So far I've only got about a 50%...
View ArticleDetails about adding exclusions in Unmanaged Detector - Name of the file
I need a solution We know that the MAC Address Exclusions can only be added one at a time and we cannot import a file containing the list of MAC Addresses. What is the name of the file in which...
View ArticleDisable liveupdate on SEPM 12.1
I need a solution Multiples reasons explains why I want to shut it down. 1- No Internet connection, 100% closed network.2- I'm already upgrading it with .jdb files from usb stick.3- It's fulling my...
View ArticleDiscover scans of Excel Binary Workbooks .xlsb files
I need a solution Is anyone else seeing issues scanning Excel Binary Workbook files (.xlsb) files with Discover scans? Small files seem to take TOO long to scan and sometimes are causing Filereader...
View Articleemail duplication
I need a solution I'm trying to send email to two recipients. For the first one I have his public key and the second key is not present. Both recipients receive two emails: one encrypted and one...
View Article