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Have a list of programmes which i need to allow, all other remaining...

I need a solution HI everyone, I have a SEPM with 12.1.2 version and around 500 clients. I have a list of programmes or applications which should have only access  to run in work environment, all...

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symantec 12.1 and trend micro officescan 10.6 comparison

I need a solution Dear Support, Need the comparison details feature for symantec 12.1 and officescan 10.6 please share the latest documents or point to showcase to one our client. Regards,Nagaraj

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SEP 12RU3 client not communicating

I need a solution SEP 12RU3 installed on Win 2008 server. After restarting - SEP 12 not communicating to SEPM. However I can ping the SEPM as well as do a telnet to port 8014 to the SEPM..what can it...

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USB Device Control

I need a solution One of our users has recently discovered (and thankfully reported) that when he plugs in his HTC One mobile phone to his PC running SEP SBE 2013 he can read / write to the device...

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After install SEP12 client on windows 7 PCs, apps installation and...

I need a solution We are experiencing this problem in our PCs (300 aprox), Windows 7 (32 and 64 bits). The PCs are Dell (laptop and desktops) and it has great memory, proc and free space (is not a...

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new risk detected notification (email) sepm stops working

I need a solution Hi,I have serveral notifications by email in place. One of them stopped working "new risk detected" notification is not working anymore..I tested other notifications and they all...

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Getting this "SID:26882 System infected: Trojan.Fakeavlock Activity 2 detected"

I need a solution This popped up repeatedly but there was nothing in any of the SEP Client logs registering it. It was just popping up repeatedly in the gold shield.I have run a MWB scan and it found...

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Endpoint Examining Content Popup

I need a solution Hello,I'm deploying Symantec 12.0 and I believe I have the correct settings for the popup not to show up to examin content.  But when I transfer a test file from a laptop to a...

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It is possible to avoid installing Web browsers toolbars with SEP?

I need a solution Hello to all. I have several clients that are not fixed as they affect the security of your business by installing various toolbars in their browsers. Causing loss of performance in...

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Multi Site considerations

I need a solution I am conducting tests on an upgrade of our SEP from 11.x to 12.x.  I've created two sites due to the geographical distribution of clients, some of them with low-capacity DSL...

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Version 10.5.1 ??

I need a solution Hi all,please, can somebody tell me, when the version SMG 10.5.1 will be released?I read on web that it should be 2013-10-14 (yesterday). I checked this page again today and this...

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Considering moving from multiple Endpoint Managers to One

I need a solution Hello - Currently we have 5 locations, each with a SEP Manager. From there they monitor servers/computers at that particular location. They do not replicate. We're looking into...

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SMSMSE Quaratining emails in different language

I need a solution Hello,This has been an on-going issue for the last month or so. A user that works for my company in Brasil is having mostly all of the emails she receives Quarantined by SMSMSE. She...

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LiveUpdate for Mac - There was an error performing the update

I do not need a solution (just sharing information) While installing/updating file 1 of 2 using LiveUpdate on an Intel iMac running Mavericks, installation failed with the resulting error message...

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SEPM - can one client or server scan a computer without the client installed?

I need a solution We have SEPM 12.1.2.  We have a unit that is having difficulties running the client along with custom software.  We would like to be able to remove the client until a solution is in...

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How to exclude an IP (Vulnerability Scanner) from being detected as a port scan

I need a solution Hello All,We are running a vulnerability scan from the IP "10.150.12.93", however, the endpoint security is detecting this as an attack (port scan). How I can exclude the IP...

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SEPM virus definitions out of date and will not update

I need a solution We are running SEPM 12.1.2.  a few weeks ago the server lost power but came back and everything looked fine.  We noticed today that all the computers in the system report that the...

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blocked IPs

I need a solution Hello,please don't blame whole blocks of IP addresses that don't belong together.Since 5 days I try to get a subnet (/29) removed from your blocklist at "ipremoval.sms.symantec.com"....

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Compatibility for window 8.1

I need a solution 12.1.3 sep is compatible for Window 8.1?

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blocked smtp IP

I need a solution Hi we are an italian ISP running several smtp servers for our network of more then 10000 users.Only one of those servers is coninuosly added to your blacklist, (i think it is about...

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