Unscannable File Rule
I need a solution I'm using SMSMSE version 6.5.7.279 on Exchange Server 2007. Every now and then when a user forwards an email with attachments, they get quarantined. I get an email notification with...
View ArticleSchedule Time for GUP to get content from SEPM
I need a solution Hello everyone,We are using GUP's in a few of our slow link offices (1.5 meg pipes). they are working pretty good however we want to find a way to "schedule" when the GUP gets...
View ArticleSEP 12.1.4 detected pending system changes during install
I need a solution I'm trying to install a 12.1.4 client package on XP sent via an email from SEPM. When I run Setup.exe I get a message saying:"Symantec Endpoint Protection has detected that there are...
View ArticleClient version unavailable
I need a solution Hi all,For awhile I have had clients in my sepm that say 'client version unavaliable'. They also are reporting offline with a yellow triangle. However I know for a fact that some of...
View ArticleMoving SEPM Small Business From One Server To Another Problems
I need a solution I am having frustrating problems moving SEPM Small Business Edition from our (soon to be) old server to my new one.I've studied and attempted to follow the steps (solution B) here...
View ArticleVIP Acces Client now showing
I need a solution Hello,I have installed, uninstalled and re-installed the VIP Access Client on a Windows 7 x64 Ent laptop many times. When trying to open the VIP Access Client, it will not show but...
View ArticleSEP 12.1.4013.4013 IMPORTANT BUG / NOT DETECT WINDOWS FIREWALL
I need a solution Scenario; - Clean install Xp sp3 with updates from microsoft- No policies about firewall on clients- Unmanaged Version 32BIT for XP An technician from Symatec says;"To prevent the...
View ArticleSql Server and AV file scanning (mdf\ldf).....
I need a solution In http://www.symantec.com/business/support/index?page=content&id=TECH105240&actp=search&viewlocale=en_US&searchid=1368444860319 updated 2012-11-12, I found this...
View ArticlePGP messages not displaying in outlook preview pane
I need a solution Hello, I have several users who are experiencing issues with PGP not automatically decrypting and showing messages in the outlook preview pane. they will only open after double...
View ArticleRemoving Duplicate Endpoints
I need a solution How do I remove duplicate Endpoints from the SEPM? I see some Endpoint with duplicate hostnames but there are Endpoints (due to internal reasons) that show up with name ABC but then...
View ArticleMoving Clients from One Domain to Another Without Sylink
I need a solution If I were to create a new package, with a new SEP version, under the new domain that I want to move endpoints to, can I install this package over the existing SEP and have these...
View ArticleSymantec Endpoint Manager Console Not Opening
I need a solution Hey guys,I am dealing with Symantec Support as well but could use some other help since this is my production server having the issue:I go to open the SEPM console and it just blinks...
View ArticleUpgrading 12.1.2 to 12.1.4
I need a solution Has there been any reports of connectivity/network failure during or after the upgrade? Trying to investigate an issue. There was a SEP upgrade from 12.1.2 to 12.1.4 and a Windows...
View ArticleSMG - where are detailed SMTP logs?
I need a solution HelloI'm new user of latest SMG. I know that in Status>Message Audit Logs I should be able to get it, but I got only warning "The mandatory filter value cannot be empty for this...
View ArticleVdefs.zip
I need a solution Hello,I'm extracting a RU4 package from the console for my SEP clients. First time I did it, vdefs.zip was about 350Mo, that matchs with what I can find in the Inetpub/content and...
View ArticleSEPM SBE 2013 Not enough Disk Space for Backup
I need a solution I'm struggling with disk space issues on another thread, but I also cannot make a backup of the database with the tool because I do not have enough disk space.Is there a way to...
View ArticleRoute message create by Web Email Protection
I need a solution Hi Guys,It is possible to route messages created by SWEP through another SMTP server (Messaging Gateway, Iron Port, Exchange, etc..) or is it absolutely necessary SWEP who send the...
View ArticleInstallation Manual for DLP Network Monitor? (adding new monitor after...
I need a solution Hello, Anyone know where I can find the installation manual for a DLP Network Monitor? Installing a new monitor for first time in several years.thanksArt
View ArticleSED with Web Email Protection Policy
I need a solution Hi Guys,Can I enforce a policy with SED that emails with a label are sent through Symantec Web Email Proection ..?? Thank you.
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