Filtering .pif (Program Information Files) to protect against Zberp Trojan
I need a solution I was passed the following email today regarding an evolved version of the Zberp Trojan"An evolved version of the Zberp Trojan has recently been used to target business’ financial...
View ArticleCan SEP12 virus definitions be used with SEP11 Clients and Mgmt Console?
I need a solution Do not want to upgrade to SEP12 yet from SEP11, so would like to know if SEP12 virus definitions are backwards compatible?
View ArticleSEP (build 4126) won't install
I need a solution The standalone install goes most of the way through; then hits a certain point and rolls it all back. I can't get the SEP_INST.log file here yet; the machine doesn't have CD/DVD...
View ArticleNew variant for CryptoWall, SEP unable to detect?
I need a solution Hi All,I have 1 client who was suspected to be infected with a new variant of ransomware (Cryptowall). Below is an example message of the ransomware: What happened to your files ?All...
View ArticleSymantec Web Gateway
I need a solution Hi,I was working on Symantec Web gateway & would like to exclude some of the websites or some users from DLP scanning.Can some one help me with creating policy on creating...
View ArticleClik here to view.
Report from SEPM
I need a solution Hi All,I need to create a report from SEPM about the Virus Definition Distribution of all client with the name the begins with "ABC". In the "computer" field I have inserted "LIKE...
View ArticleSEPM 12 Added computer appears in User mode
I need a solution I deployed SEP 12 to 6 PCs (Win7 64-bit) and then added them all to SEPM 12 using Add Client and importing a text file with the 6 ip addresses. 4 of them appeared in SEPM correctly...
View ArticleTo block USB
I need a solution Hello,To block USB drive in a system,we need to install all the components (i.e.AV,ptp & ntp) or AV is enough.
View ArticleProblem with Customer Specific Spam Submission Buttons on Messaging Gateway 10.5
I need a solution Hello,We have installed Symantec Messaging Gateway 10.5 on a customer and followed the steps in the manbual to enable customer submissions for custom spam e-mail rules. Currently,...
View ArticleCannot apply policy when Prevention is enabled
I need a solution Hello,I am running SDCSS 6.0. I have created a hardened policy for an XP machine with Prevention disabled. After watching events for a couple of weeks, I used the wizard to make...
View ArticleBSOD due to SEP 12.1.1101.401
I need a solution Hi,I am observing frequently BSOD on my windows 7 64 bit machine and it always show netio.sys with different process name. In this case stAgentUI.exe is shown. This is just UI based...
View ArticleTracking Auto renewal for billing purposes
I need a solution We have 95 Licenses of Symantec Endpoint Protection Small Business that are set to renew at various times since we bought licenses at various times. We need to be able to bill the...
View ArticleClik here to view.
Desktop Encryption - Odd items showing in desktop
I need a solution Does anybody know what "LSA" means next to a users name? Is it something to be concerned over?It's been noticed a few times by users, but it's not always present. It doesn't seem...
View Articlepending for the reboot
I need a solution sep is pending for reboot error message appear while reinstalling the pc.there was corrupted sep client install, i uninstall and reboot the pc 2 times.
View ArticleVIP Authentication Service and Checkpoint VPN
I need a solution Hello guys, I am trying to integrate Checkpoint VPN with the VIP service for authentication. However I am having some problems.Checkpoint gateway and the VIP gateway are directly...
View ArticleSEP Definitions wont update automatically
I need a solution SEP Version: SEP 12.1We have a server (Windows Server 2012) which has been having issues with updating the AV Definitions.Ove the past two months we have had to; reinstall SEP,...
View ArticleUSB Mouse
I need a solution Hello,I have installed Symantec antivirus +Ptp+ntp,.if i plug usb mouse will it works?
View ArticleExclude a specific IP from Intrusion Prevention
I need a solution I have an RMM tool that scans the network once a dy to detect and categorize new devices.Symantec Version is SEPM SBS 12.1Symantec will block that IP for a 10 minute duration.There...
View ArticleClik here to view.
PGP Desktop doesnt show attribute
I need a solution Hello,I have user that seems to be missing an attribute from his 'SSO' account. When I enter 'pgpwde --list-user', I get the attached output. Its missing the 'A: S' at the end of...
View ArticleMonthly scan runs back to back
I need a solution Hi,I have Symantec Endpoint Protection version 12.1.4013.4013. We have it setup for a full scan on the 15th of every month. I have 1 user whose scan starts at 12:00pm on the 15th...
View Article