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External Drive, pendrives folders become Shortcuts

I need a solution we are using Symantec endpoint protection and the version is 12.1.2015.2015. when we insert the external drive, all the folders in the external drive become shortcuts and we cannot...

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does SEP 12.1.2 can scan cifs shared dirve?

I need a solution can the symantec endpoint protection 12.1.2 scan cifs shared drive?if so what are the steps to do this?thanks.

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How to configure a dedicated spam quarantine?

I need a solution I was reading the SMG v9.5 Deployment Options, and there was option to deployment a dedicated spam quarantine control centre? how to configure that?thanks. 

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Login to Endpoint and software stalls

I need a solution Trying to log into Endpoint v12.1 on my SBS 2003 and once I enter my login & pw, I get the "logging into server" box with the blue squares about 1/4 across the bar and it just...

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Temp folder has an infected tmp file

I need a solution Whenever i start or log in to my computer, the Symantec Endpoint Protection pops a box mentioning the name of an infected file (Trojan).  From the day this started appearing, Windows...

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SEP 12.1 RU2 client install

I need a solution Hello,We upgraded SEPMs from SEP 11 RU7 MP2 to SEP 12.1 RU2 (confirming suppoted migration path).  Exported client packages for 64-bit and 32-bit platform, with the installation type...

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Assigning key pair to system account or process

I need a solution If an application writes a log file to a folder that needs to be encrypted/decrypted how can this be accomplished with NetShare? Can it be scripted to use a key on the Universal so...

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DLP content analysis of PGP file on Endpoint with FlexResponse

I need a solution Has anyone been able to use a Flex Response in the following scenario, where a DLP agent & PGP Encryption SW is installed on the device.On a laptop a user has a PGP Encrypted...

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Sonar component stopped working

I need a solution Since yesterday the Symantec Endpoint Protection on my window XP repeatedly give an error message "SONAR Component has encountered a problem and needs to close.  We are sorry for the...

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Does SCSP support reverse-proxy between agent and management server

I need a solution The documentation mentions that NAT is supported between agent and management server, but does not mention if a reverse proxy is supported.Obviously the proxy would need to be...

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SEPM 12.1 Move To New Server Question

I need a solution I am trying to move our only SEPM server (Version 12.1.1000.157 RU1) from an old server (SERVER1) to a new server (SERVER2) while keeping the same IP address and server name. Both...

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12.1.2 managed client not installing

I need a solution Hello, I recently set up a new SEPM server for which I am going to test 12.1.2. I attempted to push the client package to my first machine (my machine running Windows 8). I am able...

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SEP Virus Defs still saying out of date

I need a solution The server was low on disk space so the virus defs would not update.  NetOps made space so now SEP shows the virus defs up to date.  But the message still pops up saying that the...

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Shared folder in RMS

I need a solution Is there any way we can allow only certain users access to Shared folder under Risk Assessment and Control in RMS.By default Everyone has Read/Execute and Write permissions to this...

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PGP Email support for IOS?

I need a solution Hello-We use PGP Desktop, and I am interested in extending this support to my iOS device. On the web I find reference to "Symantec PGP Viewer for iOS" yet when I look on the iTunes...

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Deleting old content from LiveUpdate Administrator Distribution Center

I need a solution I administer an internal LiveUpdate server (v2.3.1.82) and I have just moved my distribution center to a new drive (D:) according the to article below. Can I delete the content from...

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Brightmail, Enforcing TLS to many destination domains

I need a solution Hello everyone.It seems lately everyone has been discovering the magic of TLS as if this is some kind of super new technology or something.And they don't want to use opportunistic...

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How to Remotely Uninstall SEP Antivirus 12.1

I need a solution Ok, I know there is a featured post and several articles about how uninstallation of SEP Antivirus is pretty much a manual hands-on-the-machine affair.  Either that, utilizing a...

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After successfully upgrading SEP Client from 11.0.4 into 12.1 RU1 legacy FTP...

I need a solution Hi People,Can anyone please assist me in resolving this issue with the Everytime the user tries to use open up the application, there is pop up saying [SID: 20903] FTP Generic...

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Unscannable files in c:/RECYCLERS/

I need a solution We have a computer with some issues, and everything seems to stem from the RECYCLERS file, 1406 unscannable docs. How do I change that setting so they are all scanned? Thanks!

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